Winmatch Privacy Policy | Data Protection for Indian Users
Winmatch protects your personal data under India’s DPDP Act 2023 and IT Rules 2021. We collect minimal information for secure betting, never share with third parties without consent.
1. Information We Collect
Account Data:
- Mobile number, PAN/Aadhaar (KYC)
- Bank/UPI details (encrypted)
- Betting history, IP address
Usage Data:
- IPL bet patterns, app interactions
- Device type (Android/iOS)
- Login timestamps
2. How We Use Your Data
- One account per PAN/mobile – Multi-account = permanent ban
- Min age 18+ with KYC (Aadhaar/PAN mandatory)
- Bets void if match abandoned before settlement
- 25% odds boost applies only to pre-match IPL markets
2. How We Use Your Data
| Purpose | Data Used | Legal Basis |
|---|---|---|
|
KYC Verification |
PAN/Mobile |
Regulatory compliance |
|
Bet Processing |
Bank details |
Contract performance |
|
Bonuses |
Transaction history |
Legitimate interest |
|
Fraud Prevention |
IP/Device ID |
Security measures |
3. Data Sharing & Security
We NEVER sell your data. Shared only with:
- Payment processors (Razorpay/UPI – encrypted)
- Government agencies (legal requests only)
- Service providers (SSL 256-bit, AWS India servers)
No data transfer outside India.
4. Cookies & Tracking
- Essential cookies: Login sessions, bet carts
- Analytics: Google Analytics (anonymized)
- Reject cookies anytime via settings
- No ad trackers or cross-site tracking
5. Your Data Rights (DPDP Act 2023)
| Right | How to Exercise |
|---|---|
|
Access |
Email support@Winmatch.com |
|
Delete |
Self-exclusion + data erasure |
|
Correct |
Profile > Update KYC |
|
Portability |
Download bet history CSV |
Response time: 72 hours maximum.
6. Data Retention Policy
- Active accounts: Indefinite (bet history)
- Inactive 2+ years: Anonymized/deleted
- KYC documents: 5 years post-closure
- Transaction records: 7 years (tax compliance)
7. Children's Privacy
Strictly 18+ platform. No data collected from minors. Parents can request account checks.
8. Security Measures
- End-to-end encryption for deposits/withdrawals
- 2FA mandatory for withdrawals > ₹5000
- Regular penetration testing by CERT-In certified agency
- GDPR-compliant backup standards
9. Policy Changes
- Updates posted 30 days prior
- Continued login = acceptance
- Email notification to verified addresses
10. Contact Data Protection Officer
DPO: privacy@Winmatch.com
Phone: +91 90000 98000 (WhatsApp)
Address: Winmatch, Gurugram, Haryana
Questions? We’re here 24/7. Your privacy is our priority.